Mediation

  Both facilitative and evaluative styles of mediation have their place, but, to me, there’s a danger of always being indirect and facilitative. In a stressful mediation, facilitative comments may be too indirect to break through to a party. By looking at a real-world example, we can see the pitfalls of being too indirect and…

Sound and communication expert, Julian Treasure, is telling us that we are losing our ability to listen. Between our increased ability to create a sound bubble with our earbuds to being inundated with noise in open workspaces or coffee shops, we are becoming adept at tuning each other out. Listening is a critical skill for…